ji77 Privacy Policy

This Privacy Policy explains how ji77 collects, uses, stores, and protects the personal data of players in the Philippines. Please read it carefully before creating an account or using the platform.

Last updated: January 2025

1. Data We Collect

When you register and use the ji77 platform, we collect certain personal information that is necessary to operate your account, process transactions, and comply with applicable regulatory requirements. The categories of data we collect include:

Account information: Your full name, date of birth, email address, mobile number, and username provided during registration.
Identity verification documents: Government-issued ID, proof of address, or other documents required for account verification and withdrawal processing.
Payment and transaction data: Philippine Peso (PHP) deposit and withdrawal records, payment channel details (e-wallet identifiers, bank account references, QR payment data), and transaction history. We do not store full payment credentials — sensitive payment data is handled by approved payment processors.
Device and browser data: IP address, browser type and version, operating system, device identifiers, and general location data derived from your IP. This data is collected automatically when you access the platform.
Usage data: Pages visited, session duration, betting and gaming activity logs, and interaction patterns on the platform. This helps us understand how the platform is used and improve the experience.
Cookie data: See Section 3 for detailed information on cookies and tracking.

2. How We Use Your Data

ji77 uses the data collected for the following purposes:

Account management: To create, maintain, and secure your account, verify your identity, and process login requests.
Transaction processing: To handle PHP deposits and withdrawals through supported local payment channels, and to maintain accurate financial records.
Platform operation: To deliver sportsbook, live casino, slot online, and other gaming services, and to ensure the platform functions correctly across mobile browsers and desktop.
Customer support: To respond to support requests, investigate complaints, and communicate account-related information.
Regulatory compliance: To fulfill obligations under applicable Philippine laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Fraud prevention and security: To detect and prevent fraudulent activity, unauthorized access, and violations of our Terms and Conditions.
Platform improvement: To analyze usage patterns and improve the platform's design, content, and performance.
Promotional communications: To notify you of promotions or offers you have opted into, subject to your communication preferences.

We do not use your personal data to make automated decisions that would have significant legal or financial effects on you without human review.

3. Cookies and Tracking

The ji77 platform uses cookies and similar technologies to support essential functions and improve the user experience. Cookies are small text files stored on your device by your browser when you visit the platform.

We use the following types of cookies:

Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
Functional cookies: Store your preferences such as language settings, display options, and other customizations to improve your experience across sessions.
Analytics cookies: Collect aggregated, anonymized data about how users navigate the platform, which pages are visited most frequently, and where errors occur. This helps us identify and address performance issues.

You can control cookies through your browser settings. However, disabling essential cookies may prevent certain parts of the platform from working correctly. By continuing to use the ji77 platform after being informed of our cookie practices, you consent to their use as described in this policy.

4. Data Storage and Security

Personal data collected by ji77 is stored on secure servers. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. These measures include access controls, encrypted data transmission, and regular security reviews.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal and regulatory obligations. When data is no longer required for these purposes, it is securely deleted or anonymized.

While we take data security seriously, no online platform can guarantee absolute protection against all risks. You are responsible for keeping your login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorized use of your account.

ji77 does not sell or rent your personal data to third parties for marketing purposes. We may share your data only in the following limited circumstances:

Payment processors: Licensed local payment service providers handling PHP deposits and withdrawals receive only the data necessary to process your transactions securely.
Regulatory authorities: We may disclose data to relevant Philippine regulatory bodies or law enforcement agencies when required by applicable law or as part of AML and KYC compliance procedures.
Service providers: Trusted third-party vendors who assist with platform operations (such as hosting, analytics, and customer support tools) may access limited data under strict confidentiality obligations and only to the extent necessary for their services.
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified if such a change affects how your data is processed.

All third parties with whom we share data are required to maintain appropriate data protection standards consistent with this Privacy Policy.

6. Your Rights and Minor Protection

As a user of the ji77 platform, you have the following rights regarding your personal data:

Right to access: You may request a copy of the personal data we hold about you.
Right to correction: You may request that inaccurate or incomplete data in your account be corrected. Some information can be updated directly within your account settings after logging in.
Right to deletion: You may request deletion of your personal data. Please note that we may be required to retain certain data for regulatory, legal, or fraud prevention purposes even after your account is closed.
Right to withdraw consent: Where processing is based on your consent (such as promotional communications), you may withdraw consent at any time without affecting prior processing.

To exercise any of the above rights, contact our support team at [email protected]. We will respond to verifiable requests within a reasonable timeframe.

Minor protection: The ji77 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that a minor has provided personal data, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the platform, please notify us immediately at [email protected].

Policy updates: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. Continued use of the platform after an update is posted constitutes acceptance of the revised policy. We recommend reviewing this page periodically. For additional questions, visit our FAQ page or review the Terms and Conditions.

Questions About Your Privacy?

Contact our support team at [email protected] or visit the FAQ for answers on account data, verification, and how to manage your preferences on ji77.

Visit the FAQ Create an Account